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The terms of this Agreement are intended to apply to ASP. For example, the ASP has no obligation to compensate the customer for any losses that may be incurred, and the costs may be increased without giving the customer the right to terminate the contract accordingly. Service providers should use service contracts at all times when providing services to customers and wish to protect their own interests and ensure that they are remunerated accordingly. They may want to document the rate of pay for services, billing frequency, insurance clauses, etc. Customer Scripts: Scripts developed by the customer or customer of TransactTools or its consulting partners to simulate transactional business scenarios to test the customer`s or business partner`s business application(s). SCOPE OF SUPPORT SERVICES. TransactTools will use reasonable efforts to provide the following services to the TransactTools Test Services during the normal hours defined below: A Business Partner License may be shared among Eligible Users within a single Business Partner Organization; provided, however, that if more than one Authorized User simultaneously accesses the TransactTools Trial Services within a day, the number of days consumed for that Reseller License will be equal to the actual number of Authorized Users simultaneously accessing the Services at any time during that day. Describe the services provided. Include a specific and clear description of what the service provider will do during the term of the agreement. The more detailed your description, the less likely it is that there will be misunderstandings later. CONSIDERING that TransactTools has ttCERT, a scriptable application server architecture for testing the network interfaces of complex enterprise systems hosted in the TransactTools1 installation; Business Partners: Any company or company that has a business relationship with Customer and needs access to TransactTools Test Services for the purpose of executing Customer Scripts. A trading partner can have one or more line-of-business applications that they can test against customer scripts.

In cases where the identity of a business partner is unclear or there is a dispute between the parties as to whether more than one company or groups within the same company constitute a business partner, the parties shall consult in good faith to resolve the dispute by all necessary means and document such resolution in writing if requested by either party. Identify the customer and service provider. Add the coordinates of both parties. An accurate description of the services gives the client a clear idea of what to expect and allows the service provider to know what is expected of them. Address the ownership of materials. A good practice should be indicated as to which party retains ownership rights over documents produced during the employment contract. The rights may be retained by the service provider or granted exclusively to the customer, as agreed in the contract. CONSIDERING that the Customer wishes to have access to the application services of ttCERT and TransactTools; and Access: An event in which a customer or one of the customer`s business partners connects to TransactTools application services with an identification “key” provided to the customer or that business partner per customer. A written service contract describes the terms of use, including a description of the work, the price of the service, performances and more. It can also be used for a specific job or a current position that does not have an end date at the time of signing the contract. Written service contracts are usually more necessary when the terms of the contract become more complex or need to be explained in more detail. Password assignment.

Customer shall identify Customer`s employees and Business Partner Employees who are Authorized Users and who receive passwords and keys to use the TransactTools Licensed Software and Test Services for the purposes permitted by this Agreement. Customer shall provide TransactTools with a list of such Authorized Users, separated by business partner, and shall provide regular updates as necessary. The Customer will take the necessary measures to maintain the confidentiality of each password and key and to prevent the unauthorized use of each password and key, including the conclusion of appropriate agreements with its business partners and employees who are authorized users. Customer shall notify TransactTools immediately in writing if it determines or has reason to believe that an unauthorized party has obtained access to a password or key. The Customer authorizes TransactTools to rely on all information and/or instructions contained in a data transfer using the assigned password or key, without further investigation or request and regardless of the real identity of the person transmitting them, in the context of the operation of TransactTools. The use of the assigned password or key, whether authorized by the Customer or not, is the sole responsibility and risk of the Customer. The client must draft this asp (service provider) Agreement + Training taking into account these services and is designed to be used by THE PHAs to govern the provision of their services to a wide range of clients. A service contract is created when a service provider and a customer (or customer) exchange services for a fee. It can exist in a verbal format (for example. B when a client visits a hair salon to get their hair cut) or in a written format (such as a contract a freelance writer might have with a website owner). Clients must use service contracts when hiring a service provider to perform paid work to determine the exact details of the agreement, including compensation, obligations and confidentiality if necessary. The obligations of non-solicitation and non-competition also fall within the competence of the customer and whether he wishes to prevent the service provider from engaging in unfair competition or advertising for a certain period of time.

EXCLUSIONS. TransactTools has no obligation to support: (i) modified or corrupted TransactTools Test Services or parts of a TransactTools Test Service embedded in or in software other than Client Scripts; (ii) problems with the TransactTools Test Service caused by Customer`s negligence, misuse or misapplication, use of The TransactTools Test Services not specified in the TransactTools User Manual or other training materials, or other causes beyond TransactTools` control; (iii) problems arising from the use of Customer`s scripts developed by or for Customer; (iv) issues and problems related to the development of such scripts; or (iv) issues and problems related to access to the systems of customers and business partners. .